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Most industry leaders I speak with arenât worried about strategy.
Instead, their main concern is execution through people.
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They know the plan.
â
They know the numbers.
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They know the market.
Here's the truth about what keeps them up at night:
âCan my leaders actually move the ball forward without me in the room?â
Communication gaps donât show up as âcommunication problems.â
Instead, they appear as rework, missed signals, slow decision-making, and shaky client trust.
Addressing these hidden challenges is the real leadership issue in 2026.Â
It's not solved by another process or framework.
Itâs solved by elevating conversations within the firm.
I met yesterday with a leader of a national construction trade organization to discuss hot-button issues our industry faces as we head into 2026.
We weren't discussing tech skills.
âĄď¸Instead, we were focusing on the critical need for the younger workforce to uplevel their interpersonal communication.
I imagine these takeaways will resonate with you:
Here's the truth: Each of these points â along with cybersecurity â is a stark reminder to prioritize ...
Itâs no secret that data center construction is booming.
Itâs mostly fueled by AI and our demand for more data, faster speeds, and more answers.
But hereâs the irony I see every week in A/E/C business development.
Seller-doer interviews arenât lost because teams lack data.
Firms lose bids because decision-makers are overwhelmed with too many numbers.
Clients already have plenty of data from proposals.
Hereâs the truth: Stakeholders are deciding if they trust who is in the room.
Successful interviews arenât driven by slide decksâtheyâre driven by human connection.
⢠Clear, confident storytelling
⢠Thoughtful small talk that builds rapport
⢠Being present, personable, and intuitive
⢠Reading the room and respondingânot rambling
Artificial Intelligence may be transforming how projects are designed and built.Â
But people still hire people.
This human side of communication is exactly why I created Top Tier Communicator.
It's where A/E/Câs emerging leaders develop essential sk...
The best gift of communication you can offer anyone is the gift of your attention.
It's great year-round.Â
đˇIt costs nothing and requires no shopping.
đˇThereâs no need for fancy wrapping.
Paying close attention requires deep listening skillsâfully focusing on the speaker, listening not just to the words but also to tone, body language, and emotions.
You canât genuinely understand someone elseâs perspective if you miss a few words or sentences they are expressing to you.
Learn how to pay attention without distractions. This is priceless.Â
Focus on others and block out distractionsâno phones, pings, or alerts.đŽ
Don't try "faking someone out" by acting like you're engaged when you're mentally drifting.Â
Forget the email that needs to be sent.Â
Forget that the car needs gas.Â
Forget about stopping at the store.
The truth is that people notice when you're "checked out." Don't kid yourself.
đŻThe better way is to be more self-aware.Â
Exceptional communicators catch themselves qu...
Operational delays rarely come from a lack of effort.
They come from professionals who were never taught how to communicate clearly under pressure, across roles, and with accountability.
That gap shows up here.
When Iâm training top tier communicators in A/E/C, one pattern is consistent:
When communication skills lag, operational risk increases.
Hereâs the truth: These gaps often go unnoticed until profit margins and credibility are already impacted.
What are leaders in your firm doing to reduce these risks?

The best project leaders donât bark directives or lean on authority.
They use coaching as a core leadership toolâcreating clarity, not confusion. đŻ
Combining coaching and leadership improves handoffs, documentation, and multi-generational teams communication.
Imagine your PMs, supers, and estimators sparking curiousity with open-ended questions.
Engagement uncovers blind spots and helps close feedback loops.
It also bolsters morale and impacts the talent pool. đ
Strong, empathetic leaders draw ideas out of their teams.
They avoid unnecessary directives, invite perspectives, and make people feel valued.
đŠAI may streamline tasks, but it canât fix confidence and unclear communication.
To develop stronger communicators in 2026, Top Tier Communicator training is the place to begin.Â
Wrap up 2025 with intention so your staff kicks off the new year ahead of the curve. Drop me a message here and we'll talk.Â
Showing up at a networking event or conference doesn't count as business development.
Choose events carefully and strategically so you attract new relationships and opportunities.
Yes, this includes making small talk đŽ
Before putting something on your calendar, consider:
đŻWill your ideal clients be there?
đŻWhat is your intention?
đŻWho do you want to meet, and why?
đŻHow will you mingle and meet new people?
đŻHow will you introduce yourself?
There is an art and science to successful networking.
Do you and your teams know how to generate leads and create exciting opportunities at seemingly ordinary events?
If not, you're wasting precious time and your firm is losing money.
PS: Get your nose out of your phone!
Communication tip for aspiring construction PMs and leaders:
Knowing the project lingo is good.
đKnowing the PROFIT lingo is when C-suite execs start listening.
Speak their language and watch your career path transform.
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Sharing clean data and communicating effectively comes down to hard-wired brain science.
You may have noticed that technically skilled folks in A/E/C are all about visuals, from blueprints to data visualization.
The key to improving interpersonal communication is to weave visual language into your speaking and writing.
For example, visual communicators may say:
âĄď¸I get the picture.
âĄď¸Let's look at this from a new perspective.
âĄď¸We can view the data on the app.
You'll form deeper connections, reduce miscommunication, and build trust when you understand the way others process language. (There are two additional communication preferences, or modalities.)Â
Knowing someone else's preferred modality transforms relationships â and profits.
Imagine how much easier it is when you can apply this in meetings and on job sites.
Engaging presentations.
They don't open with data or slides of your firm's history and ribbon cuttings.
Engaging presentations get people:
â Thinking
â Feeling
â Reacting
â Involved
Remember this every time your team prepares for shortlisted interviews, client-facing meetings, or workshop presentations.
Go for emotional connections over numbers.
The data will follow.
đŻYour team can access to repeatable skills that win more bids
Click to learn more about our proven Top Tier Communicator on-demand training.
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A 6-week online group training for experienced entrepreneurs, coaches, therapists, and consultants
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