Susan Young's
Amplify Blog

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The Best Gift to Give this Holiday Season

The best gift of communication you can offer anyone is the gift of your attention.

It's great year-round.Ā 

šŸ”·It costs nothing and requires no shopping.

šŸ”·There’s no need for fancy wrapping.

Paying close attention requires deep listening skills—fully focusing on the speaker, listening not just to the words but also to tone, body language, and emotions.

You can’t genuinely understand someone else’s perspective if you miss a few words or sentences they are expressing to you.

Learn how to pay attention without distractions. This is priceless.Ā 

Focus on others and block out distractions—no phones, pings, or alerts.😮

Don't try "faking someone out" by acting like you're engaged when you're mentally drifting.Ā 

Forget the email that needs to be sent.Ā 

Forget that the car needs gas.Ā 

Forget about stopping at the store.

The truth is that people notice when you're "checked out." Don't kid yourself.

šŸŽÆThe better way is to be more self-aware.Ā 

Exceptional communicators catch themselves qu...

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The Secret to Breaking Down Silos in A/E/C

Communicating in a silo is like being trapped inside a bank vault.

There are thick walls, and even when you scream your loudest, no one hears you.Ā Ā 

Architects, engineers, and construction leaders know plenty about building design and (thick) walls on job sites.Ā 

With communication, let's demolish the invisible walls in AEC firms.

These silos and the "stay in your lane" mentality derailĀ business development and collaboration.

Project managers, commissioning engineers, schedulers, and estimators innovate on job sites.Ā 

Teams can — and must — understand howĀ theirĀ creativity and confidence apply in shortlisted meetings.

Silos stifle creativity, communication, and profitability. 😮

"You can give people tools and resources, but the most important thing you must do is change their mindset," says Claus Jensen. He's the chief innovation officer at Teladoc Health.

Yep, it's the virtual telehealth company.Ā 

Many leaders in A/E/C are beginning to innovate by breaking down the walls betwe...

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