Susan Young's
Amplify Blog

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The Silent Webinar: Why It's Time to Grow Communication Confidence

There was an engineering webinar yesterday with 225 people online.Ā 

I was one of them.

I was on camera.

As I scrolled through the participants, I noticed 99 percent were off-camera.Ā 

No faces.Ā 

Most didn't even have a headshot or image—just a dark screen with their name.

😮The chat? Silent.

😮The interaction? Nonexistent.

😮The engagement? Almost zero.

There was no technical glitch. It was aĀ communication culture issue.

When busy A/E/C firms invest in webinars, training, or virtual meetings, they often forget the human part:

āž”ļø People don'tĀ engageĀ when they don't feel safe and confident.

āž”ļø Cameras stay off when participants feel awkward.

Yes, I realize some may have been eating lunch or caring for a child. Zoom fatigue is a real thing. But the entire group??!!

āž”ļø Silence in the chat is a symptom of disengagement or aĀ lack of confidence to express viewsĀ or at least say hi to others online.Ā 

I posted in the chat right before the start of the program: "Thank you (organizer's ...

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When A/E/C Leaders Refuse to Adapt

A/E/C FACT about lost bids, productivity, trust, and talent:Ā 

Struggles with people skills will only end when industry leaders seriously commit to learning today’s communication strategies.

For themselves and their teams.Ā 

šŸ”·ā€People didn’t understand it wasn’t working while it wasn’t working.ā€Ā 

I heard this line on Election Night TV coverage.Ā 

It hit me straight between the eyes as it’s spot-on for the sustainable growth CEOs are pursuing.Ā 

āž”ļøPut egos aside.Ā 

āž”ļøLevel up your own leadership and self-awareness.Ā 

āž”ļøPrioritize communication and BD training now —not next quarter or next year.Ā 

ā€œPeople didn’t understand it wasn’t working while it wasn’t working.ā€Ā 

Let that land. 😮

Then equip yourselves with the right and repeatable tools for lasting growth and transformation.šŸ’ŖšŸ’Æ

Reach out and let’s do it.Ā 

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