When even one team member dreads speaking at meetings, presentations, or networking events, your firm is losing money.
Why?
Hidden feelings of inadequacy:
👉Chip away at confidence
👉Drain energy
👉Create a weak link
These things show up in client conversations, project interviews, and daily collaboration.
Most staff won’t openly admit to these fears.
I get it. It's uncomfortable.
Still, the cost of angst is real: lost productivity, stalled growth, and bids that slip away.
Leaders must start the conversation, turning quiet fears into confident voices.
The ROI is measurable.
A/E/C projects don’t typically lose money because of technical mistakes.
Projects lose money because of miscommunication.
You see it every day:
👉A missed client cue.
👉A poorly led meeting.
👉An unclear email that delays project handovers and brings cost overruns.
Leaders often underestimate the cost of these misunderstandings.
The frustrating part is that most miscommunication in our industry is avoidable. 🎯
The blunders above chip away at trust, delay schedules, and shrink profit margins.
📈In today’s competitive market, communication isn’t a “soft skill.”
It’s a revenue skill.
Is your team helping to protect profits?
Today's emerging talent wants more than a welcome packet and an awkward free lunch.
This generation wants others to see, hear, and value them.
They want coaching and wisdom; not onboarding jargon.
🔷Humans have an innate desire to feel included.
To be part of a group or community.
And above all, younger generations want training because they want to grow.
When communication is one-way (or nonexistent), newcomers to A/E/C quietly disengage.
You miss the opportunity to transfer knowledge. 🚩
New employees find the door and leave, depleting your training investment, team stability, and project momentum.
And every time new hires walk out the door, your firm suffers from:
👉Lost productivity
👉Delayed schedules
👉Missed pursuits
Multiply that by a few exits each year, and the revenue impact is real.💰
Ongoing, impactful training with today's communication skills is not a perk.
It has nothing to do with a freebie pizza lunch.
🧨It's about having a retention strategy with bottom-line results.
Let's build the...
Nearly 75 percent of construction delays are due to poor communication and collaboration among teams.
The research comes from Procore, a software company serving the A/E/C industry.
That's a tough number to digest.
😮Materials, weather, and budgets aren't always to blame when projects go off the rails.
It ultimately comes down to effective communication and team coordination.
It's easy to assume breakdowns only happen at the top.
But the chain is only as strong as its weakest communicator.
That includes younger project managers, superintendents, and estimators throughout the industry.
✅They have impressive technical skills.
Yet, their leadership voices are still developing.
Emerging leaders often hesitate to ask for clarification, share bad news, or speak up in meetings.
Then, we see ripple effects, such as:
🚩Wrong assumptions
🚩Missed deadlines
🚩Frustration with crews and clients
Project difficulties aren't just a "people problem."
Communication and collaboration directl...
Risk mitigation and workplace silos go hand-in-hand.
Many PMs, superintendents, estimators, and others have deep technical knowledge—but often lack experience in client-facing conversations.
📈That’s not a flaw; it’s a gap that training and education can address.
With today's new strategies, A/E/C teams can develop the confidence and communication skills needed to differentiate your firm—building trust, getting referrals, and strengthening client relationships.🥇
🎯Here are four foundational areas to help employees shift their mindset and be better prepared to capture pursuits.
Articulating complex data and information doesn't have to be an ongoing struggle in A/E/C.
From misunderstandings in e-mail threads and texts to confusing slide decks and messaging to stakeholders, there's room to improve communication.
Interpersonal communication is at the root of reworks, lost bids, budget overruns, and the labor shortage.
In the "Bridging the Gap" podcast episode, I talk with host Todd Weyandt about how A/E/C teams can become confident communicators, with new storytelling and networking skills.
Grab valuable techniques and strategies from our conversation. Here's the link. https://bit.ly/3T7L97B
A new LinkedIn survey reveals that more than 80% of A/E/C professionals want better, more efficient business systems.
➡️That’s a loud call for change.
But the real test isn’t in wanting improvement—it’s in leading it.🎯
Are you stepping up to make it happen, or waiting for someone else (or the wish fairy) to fix it?
Continuous improvement demands action.
Here are three ways to begin.
The most important four-letter word in business and life is CARE.
For me, CARE is an acronym.
🔷Your Communication is based on what you pay Attention to.
🔷Your Attention (focus) determines your Results.
🔷Your Results can be Excellent.
How do you show clients and prospects that you truly CARE about them...as human beings and in business?
Are you focusing on the correct problems they are experiencing?
How can you improve your presentations and conversations?
👉Notice your communication patterns and habits.
It's all about self-awareness.🧨
Success in A/E/C means you're focusing on others, and not yourself or the need for a sale.
If you want better results, show others you can solve their problems.
Show them you CARE more than the next firm.
It's a feeling, not a tech solution.😊
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