Communication tip: 

If your team is hesitating to say what everyone is privately thinking, you have a communication gap.

You may—or may not realize it.

👉Avoiding uncomfortable truths—with internal staff or prospects—doesn’t help your firm's credibility.

It erodes trust, performance, and your bottom line.

This isn’t about publicly calling someone out or embarrassing them.

It’s about creating a culture with psychological safety to calmly address real issues with professionalism and respect.

➡️Here’s a common example in A/E/C: 

You have a charismatic project leader or superintendent who dominates conversations and shortlisted interviews. 

They’re likable… outgoing… the “life of the party.”

But here’s what no one’s saying to their face:

📈Their long-winded stories and off-topic comments derail important discussions—especially with prospects.

What feels like small talk to them feels like wasted time to others. 😮

The challenge is that this individual doesn't know how to read the room and reel themselves i...

What if you saw training differently?

Successful A/E/C firms that capture pursuits face and embrace workplace training data. 📈

They don't make excuses about budgets, limited time, or keeping training in-house: 

• Nearly 50 percent of managers with 10 or more years of experience report having received a total of only nine hours of training.
• Almost 45 percent of managers who have been in their role for less than a year haven't had any training.

Research from Lorman shows that internal programs may save your firm money in the short term, but the benefits are limited.

🎯Most employees crave fresh perspectives and innovative problem-solving strategies.

To scale and narrow talent gaps, proactive firms are willing to invest in external training.

A/E/C executives must be open-minded and know that scalability is intertwined with today's business development and communication skills.

How does your team measure up against competitors? 

Savvy leaders recognize the return on investment i...

Many PMs, superintendents, estimators, and others have deep technical knowledge—but often lack experience in client-facing conversations.

📈That’s not a flaw; it’s a gap that training and education can address.

With today's new strategies, A/E/C teams can develop the confidence and communication skills needed to differentiate your firm—building trust, getting referrals, and strengthening client relationships.🥇

🎯Here are four foundational areas to help employees shift their mindset and be better prepared to capture pursuits.