Susan Young's
Amplify Blog

Ā 

Ā 

Ā 

Project Managers Who Sound Like Leaders in Client Meetings

Tongue-tied spells trouble in business.

Every A/E/C professional knows the moment when technical skills aren't enough in client meetings.

You're in a shortlisted presentation, and you or a team member are trying to lead a tough conversation.

You look around and see frustration, fidgeting, and faces that scream trouble.😮

You know, at the moment, communication is the differentiator that wins pursuits.

šŸŽÆThat's precisely why I created the Top Tier Communicator online training program.

It's a flexible communication and leadership class built for you (or your team).

Learn today's skills to build confidence, communicate with clarity, and lead effectively — without leaving the job site or office.

Here's the truth: In our industry, communication isn't a "soft skill." It's a revenue skill.

Details on my new training options are here.

Continue Reading...

A/E/C Leadership Communication Gap: Are Your Teams Afraid to Say "The Thing?"

Communication tip:Ā 

If your team is hesitating to say what everyone is privately thinking, you have a communication gap.

You may—or may not realize it.

šŸ‘‰Avoiding uncomfortable truths—with internal staff or prospects—doesn’t help your firm's credibility.

It erodes trust, performance, and your bottom line.

This isn’t about publicly calling someone out or embarrassing them.

It’s about creating a culture with psychological safety to calmly address real issues with professionalism and respect.

āž”ļøHere’s a common example in A/E/C:Ā 

You have a charismatic project leader or superintendent who dominates conversations and shortlisted interviews.Ā 

They’re likable… outgoing… the ā€œlife of the party.ā€

But here’s what no one’s saying to their face:

šŸ“ˆTheir long-winded stories and off-topic comments derail important discussions—especially with prospects.

What feels like small talk to them feels like wasted time to others. 😮

The challenge is that this individual doesn't know how to read the room and reel themselves i...

Continue Reading...

The Costly Unneccesary Risk A/E/C Keeps Taking

 

Trust and nurturing relationships are mission critical in business and life.Ā 

The best wisdom and career advice I've ever heard is in this short video clip.🤩

And it applies to the A/E/C industry and your firm.

Take a look.ā¬†ļøā¬†ļøā¬†ļø

Continue Reading...
Close

Story Magnets:
How to Talk About Your Business So Dream Clients Buy From You

A 6-week online group training for experienced entrepreneurs, coaches, therapists, and consultants

COMPLETE THIS FORM AND 
HIT THE BUTTON SO YOU CAN GET DETAILS.