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Every A/E/C firm has a few people who carry its legacy. It's like runners passing the Olympic torch.
In our industry, this is called knowledge transfer or “institutional instinct.”
👉Experienced executives know how to (subtly) read clients.
👉They know when a project is drifting.
👉They know what not to say in a tense meeting.
None of this is written down.
This knowledge doesn’t transfer automatically.
It’s certainly not part of onboarding.
Think about your first time driving. đźš—
You study first, but once you’re behind the wheel, the manual is irrelevant.
You have to experience the car actually moving. It's about trusting your instincts and reacting in a split-second decision.
As a growing number of senior executives retire this year, A/E/C firms without a structured knowledge-transfer system will feel the pinch.
This loss churns through project delivery, client trust, and revenue.
Here’s the truth: Decades of judgment are irreplaceable. 💰
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