I thought of you.

I picked up my phone and called you.

Whether you answered or I reached your voicemail, the first thing I said was:

I was thinking of you.😉

Human-to-human communication.

You have the power to make another person feel special and valued.

No texting.

No reason.

It’s just a simple two-step process based on our shared humanity and kindness.

➡️Step 1. Think of someone.

➡️Step 2. Pick up the phone.

Here’s the truth:

A small gesture like this can brighten someone’s day.

It might even make your day better. You could find yourself smiling.

If you end up talking in real time, it doesn’t need to take long.

Even a few minutes are enough, no matter how busy you are.⌚

Put some positive energy into the world.

Don't overthink.

Don't complicate it.

Take action.

You got this.🤗

PS: This works in business and at home.

From our file marked: Watch the Gap. 

C-suite executives in A/E/C know the value of intellectual property. 

A generation of top execs worry about passing the torch when they retire. 👈

It's overwhelming to think about gathering data on culture, history, finances, values, and projects. 

All are critical to succession planning. ✅

But few, if any, talk about the colossal gap.  

Set aside data and bid packages for a sec. (Don't twitch 😎)

What will the knowledge transfer look like without dizzying pie charts and spreadsheets? 📈📊 

AEC succession planning and business communication are markedly different post-COVID.

Our next generation of leaders expects emotional connections as well as data.  

🎯Intellectual property = storytelling.🎯 And wisdom. 

If succession planning is on your mind as 2023 winds down, be sure you know how to transfer your knowledge through stories:

• Have casual conversations
• Mentor heart-to heart
• Share experiences and vulnerabilities

After all, isn't busin...

Do you know this social abbreviation: IYKYK.

If you know, you know. (My adulting kids recently told me the meaning.) No judgment, please. 🙄

So, here's a loaded question for construction executives and principals...

👉Do you know when each person on your team last had sales or communication training?

This is a critical piece of risk management you probably haven't considered.

Risk management isn't limited to job sites or design reworks. 👈

A/E/C firms lose market share, talent, and trust when teams can't confidently articulate their value. And their brand values.

Forget bid packages for a minute.

They need and want the storytelling and selling techniques for today's business world.

Your reputation and bottom line are on the line when you fail to see gaps in communication.

🎆People who close contracts are exceptional communicators. 🎆

So, here's a scary fact:

Some 90% of the people in my A/E/C training programs have never attended a formal program until we met. Engineers are espe...