Susan Young's
Amplify Blog

 

 

 

Adding Curiosity to Your Communications Toolbox

 

We are celebrating A/E/C pros who know how to use curiosity in communication and sales.

I met Sydney Unnerstall recently. She's an emerging leader and marketing coordinator at Vessel Architecture in St. Louis.

After my communications presentation at an SMPS regional conference, Sydney jumped at the chance to transform business conversations by being curious.

"I have started asking more relevant questions and hiding less since I attended Susan's program at the SMPS conference," she said.

"These go hand-in-hand with feeling more confident as I gain experience in meetings and with clients."

You get quality information when you ask quality questions (and listen deeply).

Sydney adds a couple of more quick gems in this 30-second video.

Take a look above.  

And reach out if your emerging leaders want to be more effective communicators. Our "Amplify for Emerging Leaders" online group coaching program is now available. Details are here!

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How Are You Celebrating Your AEC Accomplishments?

You've seen the gazillion end-of-year lists. #ugh

From popular baby names to celebrity divorces, the media covers it all. 

Have you made your Top 10 List of Achievements in 2023?

I've been doing this for 20+ years, and I love it!

Give yourself permission to celebrate and honor your hard work.

Maybe you helped win a huge bid. Are you working with a mentor or coach? Maybe you earned your PE credential or spoke at a presentation (without feeling totally stressed.) 

Too often, we downplay our efforts and results.

Maybe you're like me and forget what happened in March!

So, in late December, I compile my Top 10 list.

I do one for work and one for my personal life. 

My professional list includes:

 ♦Delivering the opening keynote at a global A/E/C conference.

 ♦Rebranding the company website.

 ♦Helping countless A/E/C folks improve their communication with coaching and training.

Personal highlights include:

 ...

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Creating Your A/E/C Succession Plan with Captain Obvious

From our file marked: Watch the Gap. 

C-suite executives in A/E/C know the value of intellectual property. 

A generation of top execs worry about passing the torch when they retire. 

It's overwhelming to think about gathering data on culture, history, finances, values, and projects. 

All are critical to succession planning.

But few, if any, talk about the colossal gap.  

Set aside data and bid packages for a sec. (Don't twitch )

What will the knowledge transfer look like without dizzying pie charts and spreadsheets?  

AEC succession planning and business communication are markedly different post-COVID.

Our next generation of leaders expects emotional connections as well as data.  

Intellectual property = storytelling. And wisdom. 

If succession planning is on your mind as 2023 winds down, be sure you know how to transfer your knowledge through stories:

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