Susan Young's
Amplify Blog

 

 

 

An Engineering Story to Take to Heart

Have you ever gotten a round of applause after giving a 15-minute sales presentation to an A/E/C prospect?

It happened to my engineering client last month.

As she told me about it on our group coaching call, she was incredibly proud.

So was I.

She used my tactics to connect a personal experience directly to the prospect.

She nailed the delivery, pacing, pauses, and body language.

This engineer shared a two-minute anecdote about her birthday.

It emotionally touched each person.

How do we know?

They clapped at the end of her presentation.

Her boss was in the meeting as well. He was stunned by her personality, confidence, and command of the room.

Yes, engineers can tell stories!

It's profound to skillfully share an ordinary moment and connect it to a bid.

Her boss says he sees significant growth in those enrolled in my Amplify group coaching.

Reach out if you want to transform your team's communication and clarity so you can...

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Creating Your A/E/C Succession Plan with Captain Obvious

From our file marked: Watch the Gap. 

C-suite executives in A/E/C know the value of intellectual property. 

A generation of top execs worry about passing the torch when they retire. 

It's overwhelming to think about gathering data on culture, history, finances, values, and projects. 

All are critical to succession planning.

But few, if any, talk about the colossal gap.  

Set aside data and bid packages for a sec. (Don't twitch )

What will the knowledge transfer look like without dizzying pie charts and spreadsheets?  

AEC succession planning and business communication are markedly different post-COVID.

Our next generation of leaders expects emotional connections as well as data.  

Intellectual property = storytelling. And wisdom. 

If succession planning is on your mind as 2023 winds down, be sure you know how to transfer your knowledge through stories:

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Re-Engineering Your Communication to Win Bid Packages

Processes and procedures. 

A/E/C firms have long been hot on operations. 

What happens, though, when senior leaders teach new hires inefficient methods?

The cost of doing business like this is mind-boggling.

Productivity, morale, lost bids, and the labor shortage, to name a few. 

Senior management must know how to train and onboard new hires in new ways. 

Are you showing people how you scramble to prepare for a short-listed meeting the day before?

Do you confide that you don't know who will be in the room?

Does your team know when to speak and what to share?

Are they sharp and paying close attention to each other and the decision-makers?

I spoke recently at my local SMPS chapter on this topic.

The business development leaders unanimously agree:

They need (and want) to learn new communication and selling strategies, such as:  

  • Storytelling
  • Reading the room
  • Body language
  • Vocal pacing so that your words *land* with...
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Crushing Sales Presentations Requires This 1 Thing

Forget the kitchen sink. 

Prospects want essential and compelling data. 

And a story to make the (dry) data come alive.

You prepare with your Business Development team DAYS ahead of your shortlisted interview. Maybe even a week (gasp!) 

Scrambling to prepare hours before your meeting won't work well. 

There's too much on the line.  

And you never, ever "wing" any part of your A/E/C presentation. 

  • You and your colleagues know who will speak and what they'll say. 
  • You have a point person who can course-correct when prospects look bored or confused. #Readtheroom
  • You value the preparation process so that you boldly show up and win trust and new projects. 

Strong communicators give themselves the space and grace necessary to succeed.

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3 Soft Skills Needed to Grow Business

Soft skills can be hard to learn, especially if you're analytical and logical. These left-brain thinkers have careers in science, math, and the trades.

Many work in architecture, engineering, and construction.

A lack of communication and people skills translates into lost revenue and relationships.

This week, I was featured on Forbes.com. The article covers leadership and the three essential soft skills for business growth.

Storytelling is one of the communication tactics I talk about.

Read the Forbes.com post here for all three tips.

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Stories Are Your Marketing Strategy

The highest-paid people in the room are exceptional storytellers.

 That’s because stories connect us emotionally as human beings. 

 And people who know how to capture the essence of a good story become marketing machines.

No weirdo sales pitches or presentations.

No chasing.

No worrying about the economy.

Or having that hard talk with your partner or kids that the holidays will be lame cause money is tight. 

When you skillfully use stories in business, there are no weirdo sales pitches. Instead, you have easy, friendly, and heartfelt conversations that convert. 

You’re gold.

You have sustainable business growth with new clients who are exciting to work with. 

Look, storytelling isn’t a fad that’s going out of style anytime soon.

There IS a place for it in business.

I remember being told for years that emotions don’t belong in the workplace.

That ship has sailed.

And that’s where stories come in. 

So how...

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This is THE BIGGEST Differentiator Between Speakers Who Get Hired, and Those Who Don't

Speaker Rant Here:

You wanna become a paid speaker so you can share your stories and change lives.

That's wonderful.

There's a huge mistake that beginners make that I want you to avoid at all costs.

This is the 3rd time in a few weeks I've heard something like this.

A connection on LinkedIn posted this today and I cringed. You should never experience this!

 

Look, a keynote is VERY different than a breakout session.

In how you craft your...

Stories and the flow of your talk

Slides

Activities

Handouts

And your mindset!

A true professional speaker who gets paid to present time and time again asks the right questions from the moment they are hired so that they are absolutely in their power and can blow the doors off their presentation!!

My coaching clients know that walking into a surprise is not professional.

If you're wanting to get serious about becoming a paid speaker, let's hop on a free Story Power Session strategy call. Click this link to apply.

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You Have Ideas – but You Believe You Have 'No Idea Where to Start'

Entrepreneurs are rarely short on ideas. 

And then we tell ourselves: I have no idea where to start.  

Let's ban the phrase, I have no idea where to start. 

It’s a familiar and comfortable narrative that has you brainwashed into believing you're stuck.

I’m calling you out on this BS because your internal story is blocking your business growth. 

You insist you're clueless and instead focus on external messaging like ad copy, SEO, and email automation.

Here's the thing. 

Your internal messaging is more important than anything else.

Because marketing rarely works when your internal story keeps hammering that you have no idea what to do.

Our words create our worlds.

 And our communication is “an inside job” that no SEO guru can tweak. 

When you start with Step 1 and commit to cleaning up your internal story, you'll have: 

 Qualified leads and decision-makers joining your list and...

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Your Messaging and Lead Gen Are Still Off Because You're Missing This Key Communication Piece

What do Donald Miller’s StoryBrand book, Toastmasters, and Dale Carnegie have in common?
 
They’ve pretty much missed the boat. 👀
 
You may have read StoryBrand. I loved it—and even interviewed Donald Miller in person in 2018. 
 
Toastmasters helped improve my public speaking in 2002. Big fan.
 
Dale Carnegie’s How to Win Friends and Influence People was the first self-development book I read. Timeless.
 
Like me, you've probably invested in top coaches, books, and programs, too.
 
For some reason, though, your lead gen is still lousy, and your copy doesn't convert.
 
🎯The crucial prerequisite that's missing ...is YOU!🎯
 
All the strategy in the world is useless if you are (silently) doubting yourself.
 
👀You see, our communication is an “inside job.”
 
To reach new levels of success, you’ve got to notice AND do something to stop...
 
• Your internal story...
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How Our Internal Stories Slow Sales

I am LOVING my amazing client who brought in more money in Q4 of 2021 than all 3 previous quarters combined! 

Yep, John Woods beat a big competitor in the employee health benefits field.

The contract was worth $61,000.

 Here's the kicker: John had his best year—during the Pandemic! (Most of my other clients have as well )

 How did this banner year happen when John's marketing was inconsistent and paid ads didn't convert?  

 John says the results **finally** showed up…WHEN HE SHOWED UP, for himself. He made a commitment to private coaching with me. 

 And I immediately nailed John's real issue.

 It had ZILCH to do with marketing. 

 John had to clear out the blocks around his internal story and self-worth.

 John had never heard this from other coaches or consultants. 

He had to love his story --and himself--so decision-makers could appreciate his value and approach--and hire him. 

  Bottom line: If...

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