Susan Young's
Amplify Blog

 

 

 

15 Communication Tips You Can Use For An Easy Thanksgiving

Shifting gears for today's post. 

I usually write about business communication.

Since most of us in the US won’t be working on Thanksgiving, we’ll have to communicate with relatives and friends.

Damn, it may be easier to go to work!

Here are 15 quick tips to help make your day festive and enjoyable.

Bookmark this post, as it will come in handy for the entire holiday season!

1. Forget previous holidays, discussions, disagreements, and conversations. Go in with a clean slate and an open mind that you will have a fabulous and relaxing day.

2. Close your mouth. Not every comment or question requires an answer. Silence and a smile are powerful. In other words, bite your tongue. This leads me to…

3. Use the phrase, “Isn’t that interesting?” If Uncle GrouchAF drops some off-color remarks, recite these three magical words. “Isn’t that interesting?” neutralizes most conversations. This phrase...

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Stories Are Your Marketing Strategy

The highest-paid people in the room are exceptional storytellers.

 That’s because stories connect us emotionally as human beings. 

 And people who know how to capture the essence of a good story become marketing machines.

No weirdo sales pitches or presentations.

No chasing.

No worrying about the economy.

Or having that hard talk with your partner or kids that the holidays will be lame cause money is tight. 

When you skillfully use stories in business, there are no weirdo sales pitches. Instead, you have easy, friendly, and heartfelt conversations that convert. 

You’re gold.

You have sustainable business growth with new clients who are exciting to work with. 

Look, storytelling isn’t a fad that’s going out of style anytime soon.

There IS a place for it in business.

I remember being told for years that emotions don’t belong in the workplace.

That ship has sailed.

And that’s where stories come in. 

So how...

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3 Easy Body Language Tips to Sharpen Your Communication

 

Are your teeth visible in your profile pictures online? 

This is not a trick question, it's quite important in how people perceive you. And how you communicate.

I share a tip on why...or why not...you should show your teeth in pictures. Especially in professional headshots and branded pix. 

Click the 3-minute video above for the details. 

Plus...I've included something fun for you about why body language is critical in our communication.

Are you smiling with your teeth showing in your pictures? Comment below!

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10 Ways to Build Rapport So You Have Deeper Relationships at Work

Building rapport with others—whether it’s in person or online—takes practice. Much of it is intuitive. 

Rapport is about creating a bond, link, connection, and understanding. 

The goal is to connect and engage people so that they are thinking, feeling, reacting, and involved.

Humans crave connection and want to be understood.  

Rapport building is an art and skill in communication that’s used daily in all our relationships.

Here are 10 tips to connect and build rapport with others: 

  1. Act approachable. When mingling face-to-face, be aware of how you move and behave. Notice how confident and easy-going folks network. Use body language and gestures that are inviting. When you’re online, have a welcoming and intriguing profile or video. Smile in your profile picture; it matters! 

  2. Ask good questions. People love to talk about themselves so develop your listening skills and curiosity. Learn how to ask powerful questions and...

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How Our Internal Stories Slow Sales

I am LOVING my amazing client who brought in more money in Q4 of 2021 than all 3 previous quarters combined! 

Yep, John Woods beat a big competitor in the employee health benefits field.

The contract was worth $61,000.

 Here's the kicker: John had his best year—during the Pandemic! (Most of my other clients have as well )

 How did this banner year happen when John's marketing was inconsistent and paid ads didn't convert?  

 John says the results **finally** showed up…WHEN HE SHOWED UP, for himself. He made a commitment to private coaching with me. 

 And I immediately nailed John's real issue.

 It had ZILCH to do with marketing. 

 John had to clear out the blocks around his internal story and self-worth.

 John had never heard this from other coaches or consultants. 

He had to love his story --and himself--so decision-makers could appreciate his value and approach--and hire him. 

  Bottom line: If...

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How Clients Use My Story Strategies to Shine in Media Interviews — and Sales Calls

 

My coaching client, attorney and DEI advocate Diana Patton, beautifully used the ‘bridge and guide’ technique I teach for messaging and introductions.

She seized the opportunity to self-promote during a recent morning TV interview.

The original topic for Diana’s segment was health and wellness.

So, how was Diana able to blend and weave in her angle about the advocacy and diversity work she does?

It’s all about paying deep attention in media interviews...and sales conversations.

I teach you how to listen closely and think on your feet so that you know precisely where and how to weave in your sound bites, control your message, and self-promote with confidence.

Conversations will flow naturally and easily while you stay on point.

Take a look.

And if you want to talk strategy around your story and how to share it with dream clients, apply now for a free Story Power Session.

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Nobody’s Talking at the Airport—and That’s a Problem

I flew from Texas to New Jersey a few days ago.
 
I saw really long, beautiful lines at the airports.
 
Lines to check bags.
 
Lines to get through security.
 
Lines to buy food.
 
Certainly, a lovely sight as we emerge from the Pandemic.
 
Still, one thing really frightened me.
 
Even with the big crowds, the noise levels were incredibly low.
 
There wasn’t much chatter.
 
Or small talk.
 
Everyone was keeping to themselves.
 
Everyone was plugged into technology with earbuds that kept them closed off from the real-life experience of being out with other human beings.
 
And it’s not just at the airport.
 
It’s everywhere…the store, restaurants, the gym.
 
Our faces are in our phones.
 
Our brains are distracted and somewhere else.
 
Our earbuds turn us inward and keep us stuck in our own heads. In...
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