Years ago, when I was in high school, I lost my voice for a few days.
I suddenly had laryngitis.
Couldn't make a sound.
It was beyond frustrating.
After college, I became a radio news reporter and anchor.
My voice was my job. I had a degree in communication.
But even then, I didn't fully believe my opinion or voice mattered. 😮
I second-guessed my worth.
I stayed quiet when I had something to say. Sound familiar?
I see the same pattern in 95% of the A/E/C professionals in my coaching and training programs.
People who are technically capable but hesitate to speak up in client-facing meetings or networking events.
Many in our industry shy away from making small talk and interacting with others.
It's about having more confidence.
Keeping your "nose in your phone" keeps you silent in real life.
💰The reluctance to use your voice costs your firm millions in lost bids, referrals, and opportunities.💰
A/E/C professionals don't lack ideas; they doubt their value.
They second-guess themselves.
Nearly 75 percent of construction delays are due to poor communication and collaboration among teams.
The research comes from Procore, a software company serving the A/E/C industry.
That's a tough number to digest.
😮Materials, weather, and budgets aren't always to blame when projects go off the rails.
It ultimately comes down to effective communication and team coordination.
It's easy to assume breakdowns only happen at the top.
But the chain is only as strong as its weakest communicator.
That includes younger project managers, superintendents, and estimators throughout the industry.
✅They have impressive technical skills.
Yet, their leadership voices are still developing.
Emerging leaders often hesitate to ask for clarification, share bad news, or speak up in meetings.
Then, we see ripple effects, such as:
🚩Wrong assumptions
🚩Missed deadlines
🚩Frustration with crews and clients
Project difficulties aren't just a "people problem."
Communication and collaboration directl...
What if you saw training differently?
Successful A/E/C firms that capture pursuits face and embrace workplace training data. 📈
They don't make excuses about budgets, limited time, or keeping training in-house:
Research from Lorman shows that internal programs may save your firm money in the short term, but the benefits are limited.
🎯Most employees crave fresh perspectives and innovative problem-solving strategies.
To scale and narrow talent gaps, proactive firms are willing to invest in external training.
A/E/C executives must be open-minded and know that scalability is intertwined with today's business development and communication skills.
How does your team measure up against competitors?
Savvy leaders recognize the return on investment i...
Many PMs, superintendents, estimators, and others have deep technical knowledge—but often lack experience in client-facing conversations.
📈That’s not a flaw; it’s a gap that training and education can address.
With today's new strategies, A/E/C teams can develop the confidence and communication skills needed to differentiate your firm—building trust, getting referrals, and strengthening client relationships.🥇
🎯Here are four foundational areas to help employees shift their mindset and be better prepared to capture pursuits.
🎯Communication and Presentation Tip:
Anyone in A/E/C with a PowerPoint slide that resembles the one below gets an automatic tariff of 345 percent. 😮
😮Avoid this at all costs!
Instead, follow these 5 tips to create reader-friendly engaging slides to WOW (not confuse) your audience.
1. Pull key data and sections from graphs, using words/nuggets to capture the highlights.
2. Choose the right visuals to complement small amounts of text.
3. Think one slide = one point.
4. Avoid text that is unaligned or too small.
5. Have an emotionally engaging design.
Reach out if you need support with business development, presentations, and public speaking to capture more pursuits.
Staggering statistics around communication and lost bids are getting the attention of leaders in A/E/C.
Being proactive is key to sustainable business growth.
➡️Managers who take action show their commitment to adapting to change and the risk of giving new jobs to competitors.
🧨Proactive managers build stronger teams and win more bids.
It's that simple.
It's why our Top Tier Communicator online training gets firms returns on investments of 5,000 percent or more (Yes, you read it correctly!)
And it's why we have classes available for the next four months.
📈Here's the secret:
Old ways of doing business won't open new doors.
How many contracts are you losing a month?
And industry data supports the need for human-to-human communication and professional development.
A recent report from Newforma, an AECO software management firm, finds:
Imagine getting a 5,000% return-on-investment from an online training program.
🎯Instead of personality assessments or active listing, our Top Tier Communicator course delivers this whopping R-O-I within two months of the program.🎯
This is how it can happen for you:
➡️Invest $20,000 in staff training with timeless "rinse and repeat" processes.
➡️Your firm wins a $1 million (small potatoes) bid using these our timeless processes.
➡️Your ROI = 5,000%, typically within 1-2 months.
😮Think about it.
Have any past trainings delivered these kind of results???
How is this even possible?
🎯We equip your staff with communication strategies that are 99% repeatable. Most people in A/E/C are unfamiliar with these tools.
We teach the brain science behind confidence, productivity, and leadership so employees are more proactive and impactful.
Teams build new relationships and help win bids.
Graduates of our courses easily elevate visibility and performance.
🧨Three success examples:
🔷A "nervous" manager spoke on a pan...
It's empowering when you speak or prepare successful RFPs, and you know you nailed the message.⬅️
🧨A/E/C pros feel confident and self-assured with effective communication.
It may not be your strength right now.
The good news is that you can learn interpersonal and collaborative communication techniques.
It's just part of what we teach in our Top Tier Communicator Training.
There's a sense of urgency around effective communication because firms are losing millions to competitors every day.
Top Tier Communicator gives teams the confidence and repeatable skills to win more bids and build deeper relationships.
Scroll through the testimonials and details and save your seats for the April, May, or June courses.
A 6-week online group training for experienced entrepreneurs, coaches, therapists, and consultants
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