Most A/E/C executives don't notice when leaders are being apathetic. You're often surrounded by it. 

Across offices and jobsites, passive-aggressive communication is eroding trust, delaying approvals, and increasing costly mistakes.

😮Does this sound familiar? 

“I guess that’s fine…” can bring approval delays.

Public praise and private undermining can lead to staff withholding critical project info.

Subtle gaslighting, like “That’s not what I said,” can cause frustration and confusion.

Here’s the impact:

🚩Project managers stop escalating risks

🚩Younger staff disengage

🚩Field-office tension increases

🚩Clients sense dysfunction

Let’s face it: Direct, accountable communication isn’t just a “soft skill.”

It’s operational risk management—and every missed conversation is a risk you can’t afford.

Ask yourself: Are you modeling the leadership your firm needs?

👉 Do your leaders address issues directly—or sideways?

👉 Is feedback clear and timely?

👉Are project conflicts resolved or buried?

Strong firms don’t toler...