Close more deals. Avoid costly missteps.

Win work worth millions.

Confident Communication Training for A/E/C Professionals

 

You know how to build the room.

We’ll teach you how to read the room.

 

Top Tier Communicator is the premier communication and business development training program designed specifically for A/E/C professionals who want to lead with clarity, collaborate strategically, and drive results.

Get Full Program Details

Trusted by 100+ A/E/C firms and associations because today, everyone is in marketing. 

 

Your Instructor: 
Susan Young,
Award-Winning CEO + Keynote Speaker 

“The communications rock star for tech nerds in A/E/C!"

For Firm Leaders & Decision Makers

Poor communication costs your firm time, trust, and millions in lost work. We help your team speak with clarity, lead client conversations with confidence, and deliver proposals that beat competitors.

Principals and firm leaders who want their teams to communicate with more clarity, confidence, and strategic alignment—capturing bigger pursuits and developing client trust.

Teams who need stronger collaboration to win bid packages, reduce costly miscommunication, and deliver projects more efficiently.

Train My Team to Win More Bids

For Individual Professionals

Want to land bigger projects or finally get promoted? Learn to speak with confidence, lead meetings that matter, and stand out as the go-to expert—without needing to be perfect.

Rising talent and future firm leaders ready to increase visibility, influence, and revenue-generating impact.

Project managers and technical professionals who want to lead meetings, teams, and client interactions that directly contribute to winning proposals and securing repeat business.

Boost My Skills to Win Bigger Projects

“We closed three of three interviews when we started working with Susan. And we continue to keep improving."

Heather Blazi, Principal, Marketing, Pfluger Architects

Close the Costly Communication Gap with TTC Training

Successful A/E/C executives know that interpersonal communication has a direct connection to profitability—and in a fluctuating market, the ability to retain top talent and ideal clients often comes down to how clearly and confidently your team communicates.

Research proves it:

Better Skills, Higher Win Rates

Firms with stronger presentation and communication tools are 40% more likely to win bids.

Develop Future Leaders

Project teams under 35 often lack persuasive communication skills—costing firms millions in lost credibility, upsells, + referrals.

Move From Introverted to Interesting

Staff may have technical skills yet 75% of prospects hire firms based on how they communicate value.

Explore Team Options

Our Signature 3-Part Framework

This structured training helps participants build clarity, confidence, and leadership—one skill at a time.

Show Up 

Master visibility so you can walk into any room feeling credible and visible.

  • Be confident sharing value when preparing RFPs + meeting stakeholders
  • Overcome imposter syndrome, post-COVID, and develop lasting relationships
  • Attract new business with engaging small talk + strategic networking
  • Win trust using deep listening skills + the right body language
  • Lead productive, focused meetings to reduce burnout, confusion, + reworks

Speak Up

Learn simple, proven systems to express ideas clearly, answer questions with confidence, and lead with your voice.

  • Know what to include in presentations, using critical thinking skills and curiosity that create sustainable growth
  • Connect quickly with decision-makers with concise, clear messaging
  • Build influence by reading the room + sharing relevant stories
  • Develop powerful speaking techniques to keep peoples’ attention
  • Feel sharp + self-assured—without being perfect
       

Step Up

Use communication to influence outcomes, inspire action, and lead—even without the title.

  • Foster leadership with proactive mindset tools + new, empowering habits
  • Resolve conflicts effectively with subtle tactics + stronger teams
  • Reduce overwhelm + set priorities with new time management techniques
  • Learn self-trust + be seen as an impactful subject matter expert
  • Reach your true potential with today's communications tools

“Project managers are confident and generating new business.”

Brian Uhlrich, CEO, DBR Engineers

Turn Communication Breakdowns into Your Competitive Advantage

 

Firms don't have to keep losing millions a month in lost bids because of awkward interactions.

Top Tier Communicator fixes that.

Choose From Our 3 Top Best-Selling Plans:

TTC Lite

$497 per person

Convenient recorded videos for newer staff and onboarding (Two, 1-hour videos)

Online Video Training

  • Managing imposter syndrome
  • Listening to solve challenges
  • Integrating body language
  • Preparing for busy days 
  • Building connections 
GAIN CONFIDENCE

⭐ Most Popular! ⭐ TTC On Demand

$697 per person

Flexible, self-paced video class for emerging leaders (Five, 30-minute modules)

Online Video Training

  • Adapting to leadership

  • Articulating expertise in presentations

  • Identifying opportunities

  • Relating priorities to teams + clients

  • Creating value + trust

ELEVATE LEADERSHIP

TTC LIVE 4-Hour Group Training Over 2 Days

$997 per person

Equip teams and individuals with today’s skills to refine communication with real-time classes

Enroll 5 people, save $1,000

(Two, live group classes-11 AM -1:00 PM EDT, Sept. 25 + 26, 2025)

  • Sharing expertise with confidence

  • Implementing curiosity + storytelling

  • Structuring concise data

  • Moderating conflicts

  • Managing expectations

ACCESS TO SUSAN

All programs include additional Quick Clip Resource Videos, custom 3-step action plans, CE credits, certificates, 30-day access, + workbooks.

Not Sure Which Option Will Deliver the Best ROI?

Let’s talk strategy. We’ll help you choose the version that maximizes your team's performance, supports your timeline, and helps you win more work.

Schedule a Quick Call

What TTC Grads Are Saying

I went to a client meeting right after TTC. I carefully read the room, and weaved in our knowledge so our firm stood out and solved problems. Thank you, Susan!

Nathan, Project Manager

I create more value knowing how to connect powerful words and stories to projects.

Everyone in my firm should enroll in TTC!

Cristina, Business Development Coordinator

I stopped using filler words and doubting myself. People are paying attention to me!

Sarah, Marketing Associate

A/E/C Executives: Your Team Can Collaborate + Win Bigger Bids Today...

 

New Leaders Grow Visibility + Profits with Today's Skills in Our Top Tier Communicator Training! 

Give Your Staff 
TODAY'S REPEATABLE  COMMUNICATION TOOLS
to Elevate Trust + Profits in Our Live Online Group Training.

“The immediate transformation in internal collaboration and client interactions has been remarkable. Top Tier Communicator is elevating our presence and performance.

We highly recommend TTC for developing strong, articulate leaders.”

-Terry Palmer, Principal, Beaty Palmer Architects

I WANT DETAILS ON TOP TIER COMMUNICATOR!

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Ready to Win More Work?

Let’s align on your goals, timeline, and team. One quick call could lead to communication that lands the next big contract.

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