Close more deals. Avoid costly missteps.
Win work worth millions.
Confident Communication Training for A/E/C Professionals
You know how to build the room.
We’ll teach you how to read the room.
Top Tier Communicator is the premier communication and business development training program designed specifically for A/E/C professionals who want to lead with clarity, collaborate strategically, and drive results.
Get Full Program DetailsTrusted by 100+ A/E/C firms and associations because today, everyone is in marketing.
Your Instructor:
Susan Young,
Award-Winning CEO + Keynote Speaker
“The communications rock star for tech nerds in A/E/C!"
For Firm Leaders & Decision Makers
Poor communication costs your firm time, trust, and millions in lost work. We help your team speak with clarity, lead client conversations with confidence, and deliver proposals that beat competitors.
Principals and firm leaders who want their teams to communicate with more clarity, confidence, and strategic alignment—capturing bigger pursuits and developing client trust
Teams who need stronger collaboration to win bid packages, reduce costly miscommunication, and deliver projects more efficiently
Train My Team to Win More BidsFor Individual Professionals
Want to land bigger projects or finally get promoted? Learn to speak with confidence, lead meetings that matter, and stand out as the go-to expert—without needing to be perfect.
Rising talent and future firm leaders ready to increase visibility, influence, and revenue-generating impact
Project managers and technical professionals who want to lead meetings, teams, and client interactions that directly contribute to winning proposals and securing repeat business
Boost My Skills to Win Bigger Projects
“We closed three of three interviews when we started working with Susan. And we continue to keep improving."
Heather Blazi, Principal, Marketing, Pfluger Architects
Close the Costly Communication Gap with TTC Training
Successful A/E/C executives know that interpersonal communication has a direct connection to profitability—and in a fluctuating market, the ability to retain top talent and ideal clients often comes down to how clearly and confidently your team communicates.
Research proves it:
Better Skills, Higher Win Rates
Firms with stronger presentation and communication tools are 40% more likely to win bids.
Develop Future Leaders
Project teams under 35 often lack persuasive communication skills—costing firms millions in lost credibility, upsells, + referrals.
Move From Introverted to Interesting
Staff may have technical skills yet 75% of prospects hire firms based on how they communicate value.
Our Signature 3-Part Framework
This structured training helps participants build clarity, confidence, and leadership—one skill at a time.
Show Up
Master visibility so you can walk into any room feeling credible and visible.
- Be confident sharing value when preparing RFPs + meeting stakeholders
- Overcome imposter syndrome, post-COVID, and develop lasting relationships
- Attract new business with engaging small talk + strategic networking
- Win trust using deep listening skills + the right body language
- Lead productive, focused meetings to reduce burnout, confusion, + reworks
Speak Up
Learn simple, proven systems to express ideas clearly, answer questions with confidence, and lead with your voice.
- Know what to include in presentations, using critical thinking skills and curiosity that create sustainable growth
- Connect quickly with decision-makers with concise, clear messaging
- Build influence by reading the room + sharing relevant stories
- Develop powerful speaking techniques to keep peoples’ attention
- Feel sharp + self-assured—without being perfect
Step Up
Use communication to influence outcomes, inspire action, and lead—even without the title.
- Foster leadership with proactive mindset tools + new, empowering habits
- Resolve conflicts effectively with subtle tactics + stronger teams
- Reduce overwhelm + set priorities with new time management techniques
- Learn self-trust + be seen as an impactful subject matter expert
- Reach your true potential with today's communications tools
“Project managers are confident and generating new business.”
Brian Uhlrich, CEO, DBR Engineers
Turn Communication Breakdowns into Your Competitive Advantage
Firms lose millions a month in projects because of awkward interactions; Top Tier Communicator fixes that.
Choose From Our 3 Top Best-Selling Plans:
TTC Lite
$497 per person
Convenient recorded videos for newer staff and onboarding (Two, 1-hour videos)
START WITH LITE⭐ Most Popular! ⭐ TTC On Demand
$697 per person
Flexible, self-paced video class for emerging leaders (Five, 30-minute modules)
GET INSTANT ACCESSTTC LIVE 4-Hour Group Training Over 2 Days
$997 per person
Equip teams and individuals with today’s skills to refine communication with real-time classes
ACCESS TO SUSANAll programs include additional Quick Clip Resource Videos, custom 3-step action plans, CE credits, certificates, 30-day access, + workbooks.
Not Sure Which Option Will Deliver the Best ROI?
Let’s talk strategy. We’ll help you choose the version that maximizes your team's performance, supports your timeline, and helps you win more work.
What TTC Grads Are Saying
I went to a client meeting right after TTC. I carefully read the room, and weaved in our knowledge so our firm stood out and solved problems. Thank you, Susan!
Nathan, Project Manager
I create more value knowing how to connect powerful words and stories to projects.
Everyone in my firm should enroll in TTC!
Cristina, Business Development Coordinator
I stopped using filler words and doubting myself. People are paying attention to me!
Sarah, Marketing Associate
FAQs
How much time is needed in addition to the on-demand or live training?
Why Susan Young?
What is the schedule for TTC Live?
What are the differences between TTC Lite + On-Demand?
How can firms save $1,000 when enrolling multiple people in TTC Live?
What if my firm won’t pay for the course?
Will there be recordings for TTC Live?
Is there a refund policy?
Ready to Win More Work?
Let’s align on your goals, timeline, and team. One quick call could lead to communication that lands the next big contract.